Privacy Policy

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Privacy Policy

Welcome to Solaris Voyages, Independent Travel Advisor (“we,” “our,” “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our bespoke travel advisory services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect personal and non-personal information to provide you with seamless, high-end travel experiences. This may include:

• Personal Details: Name, email, phone number, physical address, and specific travel preferences.
• Booking Information: Passport details, travel dates, itineraries, destinations, and payment details.
• Technical Data: IP address, browser type, cookies, and device information used for analytics and website optimization.

We collect this information when you:

• Book or inquire about a bespoke trip.
• Subscribe to our newsletters or travel insights.
• Fill out a contact, inquiry, or registration form.
• Communicate with us via email, phone, or social media.

2. How We Use Your Information

Your data is used strictly for legitimate business purposes, including:

• Processing bookings, secure payments, and complex travel arrangements.
• Providing dedicated customer support and personalized travel recommendations.
• Sending booking confirmations, itinerary updates, and curated promotional offers.
• Improving our website, services, and overall client experience.
• Complying with legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Data Sharing and Third Parties

As an independent travel advisor, we may share limited information with:

• Travel Partners: Airlines, hotels, tour operators, and transport companies necessary for booking.
• Payment Processors: To complete secure, encrypted transactions.
• Legal Authorities: If required by law or regulatory mandates.

All third-party partners are contractually obligated to handle your data securely and use it only for the specific purpose intended.

4. Data Security

Solaris Voyages utilizes advanced encryption and security protocols to protect your personal data against unauthorized access, misuse, or disclosure. However, please note that no electronic transmission or storage system is 100% secure. We are not liable for any unauthorized access beyond our reasonable control.

5. Your Rights

You maintain the following rights regarding your data:

• Access, update, or request the deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Request detailed information on how your data is processed.

Requests can be made by contacting us at: info@solarisvoyages.com

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though this may limit certain site functionalities.

7. External Links

Our website may contain links to third-party sites. Solaris Voyages is not responsible for the content, privacy policies, or practices of external sites. We encourage you to review their policies before providing personal data.

8. Limitation of Liability

While we take every precaution to protect your information, Solaris Voyages, Independent Travel Advisor shall not be held responsible for:

• Data breaches or losses caused by external cyberattacks, force majeure, or third-party actions beyond our control.
• Misuse of personal information shared directly with third-party travel suppliers (e.g., hotels or airlines).
• Any indirect, incidental, or consequential damages arising from data use or access.

Your continued use of our website and services constitutes acknowledgment and acceptance of these limitations.

9. Retention of Data

We retain personal data only as long as necessary to fulfill booking requirements, legal obligations, or legitimate business interests. When no longer needed, data is securely deleted or anonymized.

10. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the Cayman Islands. Any disputes arising under this policy shall fall exclusively under the jurisdiction of the courts of the Cayman Islands.

11. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on our website with a new “Effective Date.”

Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

Solaris Voyages, Independent Travel Advisor Email: info@solarisvoyages.com

🌐Website: https://solarisvoyages.com/

📍 Grand Cayman, Cayman Islands